机读格式显示(MARC)
- 000 01442nam2 2200301 450
- 010 __ |a 7-80677-221-9 |d CNY48.00
- 021 __ |a CN |b 图字:19920019019
- 100 __ |a 20030418d2003 ekmy0chiy0120 ea
- 200 0_ |a 关系营销 |A Guan Xi Ying Xiao |d Relationship Marketing |e 建立顾客满意和顾客忠诚赢得竞争优势 |E Jian Li Gu Ke Man Yi He Gu Ke Zhong Cheng Ying De Jing Zheng You Shi |d Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention |f (德)索斯顿·亨尼格99索罗(Thorsten Hennig9Thurau Utrsula Hansen)著 |F ( De ) Suo Si Dun· Heng Ni Ge 99 Suo Luo (Thorsten Hennig9Thurau Utrsula Hansen) Zhu |g 罗磊译 |G Luo Lei Yi |z eng
- 210 __ |a 广东 |c 广东经济出版社 |d 2003.5
- 215 __ |a 298页 |c 图 |d 26cm
- 225 0_ |a 经世管理经典译丛 |f 曾忠禄主编
- 410 _0 |1 2001 |a 经世管理经典译丛
- 510 0_ |a Relationship Marketing:Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention |z eng
- 517 0_ |a 建立顾客满意和顾客忠诚赢得竞争优势 |A Jian Li Gu Ke Man Yi He Gu Ke Zhong Cheng Ying De Jing Zheng You Shi
- 700 _0 |a Hennig9Thurau Utrsula Hansen |b Thorsten |4 著
- 701 _0 |a 亨尼格99索罗 |A Heng Ni Ge 99 Suo Luo |b 索斯顿 |4 著
- 702 _0 |a 罗磊 |A Luo Lei |4 译
- 801 _0 |a CN |b DATATRANS |c 20030418
- 905 __ |a WXCSXY |d F713/406